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Returns

If it is necessary to return a product, please call 877.NCES.BOOKS for an RMA#. 

To receive credit, please include your packing slip or invoice with the RMA# and explanatory message. Please pack your items carefully as products must be returned in resaleable condition. Returns must be received within 30 days of purchase.

Returns and exchanges are granted only upon request. A 25% restocking fee may apply.

Reproducible handouts, PowerPoint presentations and Webinars are non-returnable.

Credit will be issued within one week of the return. Credit will not be issued for shipping and handling charges. 

Ship all returns to:

NCES, Inc
1904 East 123rd Street
Olathe, KS 66061
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